Authenticity & Client Confidence
Authenticity is fundamental at Jonamega. Select items include a Jonamega Certificate of Authenticity, individually reviewed and issued based on professional experience within the luxury resale market
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Each certificate features a unique QR code linked directly to our website, reinforcing transparency, accountability, and client confidence. If an item is ever determined to be inauthentic, a full refund will be issued in accordance with our guarantee.
Shipping Rules & Regulations
Domestic (U.S.) Shipping
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Complimentary shipping on all U.S. orders over $200
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Orders under $200 are subject to a flat shipping fee calculated at checkout
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Orders ship within 24 business hours, Monday through Friday
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Tracking details are provided via email once your order ships
International Shipping
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We ship worldwide
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International shipping costs are the responsibility of the buyer
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Customs duties, taxes, or import fees are not included and may vary by destination
Returns & Refunds
Return Eligibility
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Returns may be requested within 7 days of delivery
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Items must be returned in original condition, unused, with all original packaging and tags attached
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Items that show signs of wear, damage, or alteration may not be eligible for a refund
Refund Process
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Returned items are inspected within 1–3 business days of receipt
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Approved refunds are issued to the original payment method
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Please allow 5–10 business days for refunds to appear on your statement, depending on your payment provider
Please Note
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Returns initiated after 7 calendar days from delivery will not be accepted
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Return shipping is the responsibility of the client unless the item was received damaged or incorrect
Your Luxury Secondhand Destination
At Jonamega, thoughtfully curated pricing invites discovery—while our refined, fashion-forward selection keeps clients returning. Newly consigned pieces are added regularly, offering a rotating collection of distinctive finds.
We maintain clear, transparent consignment and donation policies designed with both buyers and sellers in mind. Whether you are shopping, selling, or consigning, Jonamega is committed to providing a confident and considered luxury experience.
For questions or assistance, please contact our Customer Support team.
